Privacy policy

KEY DETAILS

This website privacy policy describes how Log Locker's creator, Byzgen protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: 11/10/2023

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OUR CONTACT DETAILS

Name: ByzGen Ltd

Address: 6th Floor

60 Gracechurch Street

London

EC3V 0HR

E-mail: info@byzgen.com

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THE TYPE OF PERSONAL INFORMATION WE COLLECT

We currently collect and process the following information:

- Personal identifiers, contacts and characteristics (for example, name, business and business contact details).

- Website user statistical data.

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HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT

Most of the personal information we process is provided to us directly by you for one of the following reasons:

- You have signed up to our newsletter

- You have requested a demonstration of our technology

- You have requested a call to discuss other aspects of our business, products and/or services

We use the information that you have given us in order to send you details about our products and services including events and insights that we think might be of interest to you.

We may share this information with our sales and marketing partners in order to ensure the efficient communication of requests for products and services made by you and also to communicate, from time to time, any new products or services that we believe may interest you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting info@byzgen.com

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HOW WE STORE YOUR PERSONAL INFORMATION

Your information is securely stored in our customer database, provided by HubSpot. Hubspot’s data infrastructure is hosted on Amazon Web Services (AWS) in the United States East region or AWS in the Germany region.

We keep names, business names and business contact details for 18 months. We will then dispose your information by asking you if you wish to be retained or have your data deleted. If you wish to have your data deleted we will remove all record of your data from our system. If you do not respond we will hold your data for no longer than 2 years before deleting it.

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YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@byzgen.com if you wish to make a request.

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HOW TO COMPLAIN

If you have any concerns about our use of your personal information, you can make a complaint to us at info@byzgen.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk